My Family Lounge

What is My Family Lounge?

My Family Lounge is QK's universal parent portal providing access for parents to manage their waitlist and enrolments within child care services around Australia. Parents can register to go on a services waitlist, accept offers and complete the customised Enrolment forms all from a centralised location. Further to this, Parents can manage their ongoing bookings at the service including requesting changes to booked days and managing casual bookings using the fantastic My Family Lounge App.

Step 1

For NEW families to My Family Lounge (MFL), click on the REGISTER button. You will then be taken through a registration process to create your My Family Lounge (MFL) account.

Step 2

Log into your My Family Lounge (MFL) account and tell us about you, your child and what bookings you are after so we can help you out.

Step 3

If you have requested permanent bookings, we will come back to you within 48hours and advise if we have a spot available for your child. If we have a spot, we will email you an offer and ask you to accept the offer and complete and submit the Enrolment form in the MFL portal.


Download the My Family Lounge (MFL) App and use you MFL account to book in for casual days